Shipping policy

SHIPPING POLICY

Standard shipping is $5.99 for orders under $35. Standard shipping is FREE for orders $35 and over.

Orders are processed in 1–2 business days. Standard delivery takes 3–5 business days after shipping.

Orders will not ship on the following dates: New Years’ Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, Christmas.

ORDER STATUS AND TRACKING

When your order is ready to be shipped, you will receive a shipment confirmation email with your tracking number. To track your order, use the BestTrack lookup at https://ubbrands.com/apps/bestrack with your order or tracking number — no sign-in is required. You can also contact UB BRANDS Customer Service at (866) 993-1507 (toll-free) or (770) 305-6941, or email support@ubbrands.com.

SHIPPING TO US ADDRESSES

Shipping rates and availability for the US address you enter are shown at checkout.

DAMAGED PRODUCTS

If damage occurs to your product during shipment, contact us at (866) 993-1507 (toll-free) or (770) 305-6941, or email support@ubbrands.com. Please provide your order number and email address. Only online purchases from ubbrands.com are accepted for returns.

Contact: support@ubbrands.com | 3338 Peachtree Rd NE, Atlanta, GA 30326 | Mon–Fri 9 AM–3 PM EST